Difference between Mediation and Conciliation
'Mediation' and 'Conciliation' are both considered as the same given the striking similarities between them. Both Mediation and Conciliation are carried out by a neutral third person helping the parties to communicate, evaluate and understand each other's viewpoint, and agree to a settlement.
What distinguishes Mediation from Conciliation
- Mediation is a structured process of negotiation. In Mediation, the whole process is controled by the Mediator through different and specific stages: introduction, joint session, caucus and agreement, while the outcome is controled by the parties.
- Conciliator on the other hand, may not follow any structured negoation process. The conciliator may carry out the process of conciliation as a traditional negotiation, which may take different forms on need basis.
- The key differences between Mediation and Conciliation are essentially of degree of involvement of the Neutral person rather than of kind.
- Mediation is governed by Civil Procedure Code, 1908. Conversely, Arbitration and Conciliation Act, 1996 regulates Conciliation.
Confidentiality in Mediation and Conciliation
- Both mediation and conciliation are premised on confidentiality. However, in mediation, confidentiality relies on the trust and in conciliation, the law determines the extent of confidentiality.
- The contract of agreement between the parties under mediation is enforceable by law. On the contrary, the settlement agreement between the parties is binding upon parties like an arbitral award.
- Conciliator can give suggestions and advice on the issue for resolving the dispute between the parties, as a domain expert. Mediator on the other hand only facilitates communication and develop understanding. Mediator on the contrary plays no advisory role.
Role of Mediator and Conciliator
- Under Indian Law and the UNCITRAL model, the role of the mediator is not pro-active and is somewhat less than the role of a ‘Conciliator’. But under Part III of the Arbitration and Conciliation Act, the ’Conciliator’s powers are larger than those of a ‘Mediator’ as he can suggest proposals for settlement.
- The ‘Conciliator’ can devise and make proposals for settlement, ‘formulate’ or ‘reformulate’ the terms of a possible settlement while a ‘Mediator’ in turn cannot do so but would merely facilitate a settlement between the parties.
IDRC e-Arbitration
Business Friendly
Helps the parties resolve disputes without sacrificing the business relationship
Cost-efficient
By a speedy resolution the parties can focus on profitable business activities rather than spending time and money on litigation
Enforceable
The arbitral award is enforceable as a decree
Fast
A IDRC e-Arbitration is completed within prescribed time.
Paperless
The entire arbitration process is completed without a piece of paper being used.
IDRC e-Mediation
Business Friendly
Helps the parties resolve disputes without sacrificing the business relationship
Cost-efficient
By a speedy resolution the parties can focus on profitable business activities rather than spending time and money on dispute resolution
Fast
A IDRC e-Mediation is usually completed within a prescribed time.
Flexible
The parties are actively in control of the dispute resolution process.
Paperless
The entire mediation process is completed without a piece of paper being used.

















